Shipping and Delivery Policy – Eden Naturals
Thank you for shopping with Eden Naturals. We are committed to delivering your orders quickly and safely, and we strive to provide a comfortable and reliable shopping experience.
🕒 Order preparation time
Orders are processed within 1 to 3 business days (excluding weekends and holidays).
When the order is shipped, you will receive a confirmation message containing the tracking number via email or messages.
🚚 Shipping and delivery options
📍 Local delivery (within the Kingdom of Bahrain)
Delivery within 1 to 2 business days.
Fixed fee: 1 Bahraini Dinar.
Free shipping for orders over 50 Bahraini Dinars.
🌍 Shipping to Gulf countries and beyond
Delivery within 2 to 7 business days (depending on the country and city).
In most major cities, delivery takes only 2-3 days.
The customer bears all customs duties and taxes in their country.
The shipping cost is automatically calculated at checkout based on weight and destination.
⏳ Delay in delivery
Delivery times may be affected during busy seasons or due to:
Customs delays
Circumstances beyond our control (such as weather or natural disasters)
🔍 Track the order
The tracking number will be sent via email or message as soon as the order is shipped, so you can track the shipment status.
📦 The wrong address
Please ensure that the address is entered correctly when placing the order.
Eden Naturals is not responsible for any delays or losses resulting from incorrect address entry.
📞 For assistance
We are pleased to assist you via:
📧 Email: help@eden-naturals.com
📱 WhatsApp: 0097333928896
